Dear Unnamed Trucking Company,
I'm sure you are wondering why Ace left you. Not that any one there except his driving manager seemed to try to really talk him into staying. And that is part of the problem. No one cared.
We even had one guy tell Ace that no one would care at any other company, so he might as well stay with you. That was a bad reasoning on why someone should stay at a company.
Someone else gave some excuse for how he wouldn't be stuck for the better part of a week starting in January. This was in September, so it wasn't a good excuse and the company he was switching to would have the same benefits under the proposed California law. This just made us confused about why that would be a reason to stay.
It doesn't help matters that Ace got stuck in California twice in a month. Nor did it help that no one apparently noticed that his info said that he doesn't drive in New York City. Or that before the second time we got stuck in California he had already declined 2 other chances to go to California that same day (really, why were you all so hot for him to go back to California?).
Your planners apparently decided to stop planning ahead and sending us info for the next load to pick up before we delivered, which was costing us lots of money each week. And left us sitting around more often than not.
His new company did send him to California on his first trip with them. And then gave him a trip right back out of California right afterwards. With no waiting and wondering what the next trip would be. In fact, we've had very little just sitting around between trips, and each time there was a logical reason for why we were waiting (once is because we were having work done on the truck... and we had our next load before it was done being worked on).
Working with people up at your company was stressful. Ace and I hadn't been off the truck since July 1st, but you were not willing to help with a hotel room when it became apparent that quitting the company was going to take until the next day (because the truck wasn't needing work that would keep us off the truck, apparently). The new company rented us a car and had a hotel room paid for us to stay in from Saturday until Wednesday (we paid for 2 days because we got there on Thursday). Quitting cost us way too much money, but we'll happily make more (even if I'm not driving yet) with the new company. So far, there has been no stress when talking with anyone at the new company.
Basically, your company sucks and that is why Ace quit. We miss the size and some of the storage options of your truck, but that's it.
Much less stressed,
M.A. Smith
No comments:
Post a Comment